Shipping Policy
Thank you for choosing our products and services. We are committed to processing and delivering your orders in a safe, timely, and efficient manner. Please read our Shipping Policy carefully to understand how your order will be handled.
Order Processing
All orders are processed after successful payment confirmation. Orders are typically prepared for dispatch within 1–3 business days, excluding weekends and public holidays. During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.
Customers will receive an order confirmation once the purchase is completed. After dispatch, shipping details and tracking information (where available) will be shared via email, SMS, or WhatsApp.
Shipping Coverage
We offer shipping across India through trusted courier partners. International shipping may be available for selected products and destinations. Customers are encouraged to contact our support team before placing an international order to confirm availability.
Estimated Delivery Time
Delivery timelines may vary depending on the destination and courier service.
-
Metro Cities: 2–5 Business Days
-
Other Cities & Towns: 4–7 Business Days
-
Remote & Rural Areas: 5–10 Business Days
Please note that delivery times are estimates and may be affected by weather conditions, public holidays, courier delays, or other factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during the checkout process before payment. From time to time, we may offer free shipping promotions on selected products or minimum order values.
Order Tracking
Once your order has been dispatched, you will receive tracking details (if available) to monitor your shipment. You can also contact our customer support team for updates regarding your order status.
Delivery Attempts
Our courier partners will usually make multiple delivery attempts. If delivery cannot be completed due to an incorrect address, customer unavailability, or other reasons, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.
Address Accuracy
Customers are responsible for providing accurate shipping information, including the recipient's name, address, contact number, and postal code. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping details.
Damaged or Missing Packages
If your package arrives damaged, appears tampered with, or if any items are missing, please notify our customer support team within 48 hours of delivery. Supporting photographs or videos may be required to help us investigate and resolve the issue promptly.
Digital Services
Services such as Holistic Wellness Coaching, Crystal Healing Sessions, Vastu Consultation, Numerology Consultation, Astrology Reports, and other online consultations are delivered digitally or through scheduled appointments. These services do not require physical shipping.
Shipping Delays
While we strive to deliver every order on time, unexpected delays caused by courier companies, natural disasters, transportation issues, government regulations, or other unforeseen events may occur. We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping, delivery timelines, tracking information, or your order status, please contact our customer support team. We are always happy to assist you.
Note: This Shipping Policy may be updated periodically without prior notice. Customers are advised to review the latest version before placing an order.